Your clinic's Data Protection Officer — done for you.
Singapore law requires your clinic to appoint a DPO. We'll be it — set up your policies, keep you compliant, and be on call when something actually happens. Fair, clinic-by-clinic pricing — no lock-in.
Why every clinic needs a DPO
It's not a scare — it's the law, and it's simpler to hand over than to worry about.
It's required. Under the PDPA, every organisation — including a one-doctor clinic — must appoint a Data Protection Officer. There's no size exemption.
Health data is sensitive. Patient records sit at the highest-care end of the PDPA, and MOH's healthcare guidelines add their own expectations on top.
Breaches must be reported. Since 2021, a notifiable data breach must be reported to the PDPC within 3 days — you need a plan before it happens, not after.
You don't have the time. You run a clinic, not a compliance department. This is exactly the kind of thing to hand to someone who does it every day.
What you're actually buying
Four clear things — not vague "advisory hours".
Your named DPO, on record
We're the appointed DPO for your clinic — listed on your notices, keeping your policies current, and handling first-line data questions from you or your patients.
Get you compliant, properly
Register your DPO, then write the essentials: privacy notice, consent wording, a simple data inventory of what you hold and where, and a breach response plan.
Training + a real audit
A short staff refresher (including new hires), a practical review of how your clinic handles data, and a plain-English compliance report you can keep on file.
On-demand help
Only billed when something actually needs doing — a patient complaint, an access request, a suspected breach, or coming on-site. Pay by the hour, capped per day.
Simple, fair pricing
Every clinic is different, so we price to your actual setup — not a rigid menu. As a rough guide: a one-time setup from ~S$400 (more if there's a lot to build from scratch), a small monthly retainer of around S$150 to be your named DPO and keep everything current, and a once-a-year training & audit scaled to your clinic. Anything hands-on — a complaint or an incident — is billed only when it actually happens.
Why HeyAda
Anyone can put their name on a form. The difference is depth, and that we do the whole thing.
We live in clinic PDPA
A growing library of plain-English clinic guides on data protection, MOH guidelines, retention, breaches and the Health Information Bill. This is our niche, not a sideline.
One partner for compliance and growth
We can also build your clinic website, run your SEO, and harden your site's security — so compliance and getting-found come from one team, wrapped around your clinic system.
Done-for-you, not DIY software
Not a S$25/month app that leaves you to figure it out. A real named person who sets it up and stays on call.
We practise what we sell
HeyAda is the appointed DPO for JTE Recruit, and we took a live site from 58 → 84 on Singapore's CSA security check. Real, verifiable work.
Start with a free clinic PDPA check
Tell us your clinic type and how you handle patient data. We'll send back a plain-English snapshot of where you stand and what a DPO would cover — no obligation.
Get my free check →