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Outsourced DPO · PDPA

Your outsourced Data Protection Officer — done for you.

Singapore law requires every business that handles personal data to appoint a DPO. We'll be it — set up your policies, keep you PDPA-compliant, and be on call when something actually happens. Fair pricing scoped to your business — no lock-in.

Fair pricingNo lock-inDone-for-youWeb studio too
How pricing works → Free PDPA check
Get a quote — within a day

Tell us what you need

Answer a few quick questions and we'll send you a plain-English quote. Free, no obligation, and no sales call unless you ask.

Why it matters

Why every Singapore business needs a DPO

It's not a scare — it's the law, and it's simpler to hand over than to worry about.

It's required. Under the PDPA, every organisation that collects, uses or discloses personal data — from a one-person shop to a clinic or a multi-entity group — must appoint a Data Protection Officer and make their contact public. There's no size exemption.

The fines are real. Penalties can reach the higher of S$1 million or 10% of annual turnover. Most businesses simply haven't appointed anyone — which is exactly the gap a regulator or an upset customer can point to.

Breaches must be reported. Since 2021, a notifiable data breach must be reported to the PDPC within 3 days — you need a plan before it happens, not after.

You don't have the time. You run a business, not a compliance department. This is exactly the kind of thing to hand to someone who does it every day.

The service

What you're actually buying

Four clear things — not vague "advisory hours".

Every month

Your named DPO, on record

We're the appointed DPO for your business — listed on your notices, keeping your policies current, and handling first-line data questions from you, your staff or your customers.

One-time setup

Get you compliant, properly

Register your DPO, then write the essentials: privacy notice, consent wording, a simple data inventory of what you hold and where, and a breach response plan.

Once a year

Training + a real audit

A short staff refresher (including new hires), a practical review of how your business handles data, and a plain-English compliance report you can keep on file.

When you need it

On-demand help

Only billed when something actually needs doing — a customer complaint, an access request, a suspected breach, or coming on-site. Pay by the hour, capped per day.

Pricing

Pick your plan

Scoped by how much data you hold and how complex it is. These are honest starting points — your exact quote comes after a quick look at your business. Anything hands-on, like a complaint or an incident, is billed only when it actually happens.

Essential

Small business, simple data
from S$150 /month
setup from S$500
  • Named DPO on record, contact made public
  • Core PDPA privacy policy
  • Basic access-request handling
  • Email support for the everyday questions
Most popular

Business

SMEs with staff & customer data · clinics & health data
from S$300 /month
setup from S$1,500
  • Everything in Essential
  • Full policy set + data inventory
  • NRIC / consent / retention guidance
  • Staff do-and-don't + annual review
  • Breach-response support

Comprehensive

Complex, sensitive or multi-entity
from S$700 /month
setup from S$2,500
  • Everything in Business
  • Data Protection Impact Assessments
  • Staff training + deeper audits
  • Multiple entities / high-volume data
  • Priority breach support
Not sure which fits? That's a 10-minute conversation — we'll tell you honestly and never sell you more than you need. Our founding-client rate makes year one easier. And because we're a web studio too, we can wrap your website, SEO and security into the same relationship: one partner for compliance and growth.
Tell us about your business → get a quote
Why HeyAda

Why HeyAda

Anyone can put their name on a form. The difference is depth, and that we do the whole thing.

We build the systems that collect the data

Most DPOs are lawyers who've never touched your website or database. We build the sites, forms and apps that collect the data in the first place — so we see the real risks, not just the paperwork. (We also keep a library of plain-English PDPA guides.)

One partner for compliance and growth

We can also build your website, run your SEO, and harden your site's security — so compliance and getting-found come from one team, wrapped around the systems you already use.

Done-for-you, not DIY software

Not a S$25/month app that leaves you to figure it out. A real named person who sets it up and stays on call.

We practise what we sell

HeyAda is the appointed DPO for JTE Recruit, and we took a live site from 58 → 84 on Singapore's CSA security check. Real, verifiable work.

Founding-client rate. The first businesses to come on board lock in a lower year-1 rate in exchange for a short testimonial once we've done the work. Limited spots while we build the book.
Questions

Outsourced DPO, answered

The things business owners actually ask us before signing up.

Does my business legally need a Data Protection Officer?
Yes. Under Singapore's PDPA, every organisation that collects, uses or discloses personal data must appoint at least one DPO — from a one-person business to a clinic or a multi-entity group. There is no size exemption, and the DPO's business contact details must be made available to the public.
What does an outsourced DPO actually do?
We become your named DPO on record, write and maintain your privacy notice, consent wording, data inventory and breach-response plan, answer the hard questions (can we collect NRIC? keep this record? share it?), run a short staff training and a practical review each year, and stay on call to handle access requests and any suspected breach.
How much does an outsourced DPO cost?
We have three plans: Essential from S$150/month (small business, simple data), Business from S$300/month (SMEs with staff and customer data, and clinics with health data), and Comprehensive from S$700/month (complex, sensitive or multi-entity), with one-time setup from S$500, S$1,500 and S$2,500 respectively. Hands-on work — a complaint or an incident — is billed only when it actually happens, capped per day. Your exact quote comes after a quick look at your business.
Can you be our DPO if someone else built our systems or website?
Yes. We wrap around whatever systems, booking tools or website you already use — you don't need to change anything. And because we're a web studio too, we can also look after your website, SEO and security under the same relationship if you want one partner for compliance and growth.
What happens if we have a data breach?
Since 2021, a notifiable data breach must be reported to the PDPC within 3 days of assessing it. We set up your breach-response plan in advance so there's a clear process, and we're on call to help you assess, contain and report it properly when something happens.
Is there a grant to help with the cost?
There may be. Data Protection Essentials and similar support can apply for eligible businesses. We'll tell you honestly whether it applies to you — we won't pretend you qualify to win the work.

Start with a free PDPA check

Tell us your business type and how you handle personal data. We'll send back a plain-English snapshot of where you stand and what a DPO would cover — no obligation.

Get my free check →
Note: general information for Singapore business owners, not legal advice. Grant support (e.g. Data Protection Essentials) may be available for eligible businesses — ask us and we'll tell you honestly whether it applies.